We aim to make order processing and delivery as clear and convenient as possible.
Processing Orders
Orders are generally processed within 1–3 business days after successful payment confirmation.
During holidays, promotional events, seasonal periods, or periods of increased order volume, processing may take longer.
Estimated Delivery
Typical delivery estimates include:
- Standard Shipping: 5–14 business days
- Express Shipping: 2–7 business days
- International Shipping: 7–21 business days
These timeframes are estimates and should not be interpreted as guaranteed delivery dates.
Tracking Information
When available, tracking information is generally provided after an order has been shipped.
Please allow additional time for the carrier to scan and register the package.
Shipping Address
Please carefully review your delivery information before completing your order.
Customers are responsible for providing a complete and accurate shipping address. Incorrect or incomplete information may cause delays, failed delivery, returned shipments, or additional charges.
International Orders
International shipments may be subject to customs procedures, import duties, taxes, brokerage fees, or other charges required by the destination country.
Unless otherwise stated, these charges are generally the responsibility of the recipient.
Shipping Delays
Unexpected delivery delays may occur because of customs clearance, severe weather, carrier disruptions, transportation issues, public holidays, or other circumstances beyond reasonable control.